What Our Customers Are Saying

We're interested in hearing about your experience. Submit your own testimonial by filling out our Customer Survey.

  • "Alonza was good to work with Was patient not pushy and answered all my questions
    Met the entire staff and am really happy with my decision"

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    Kevin Elmes - Orange, CT
  • "I went into Mike's for orientation for their safety riding class to obtain my license and, before I knew it, I was ringing the bell as a new owner of a Harley. I've never ridden/owned a motorcycle so I was a bit nervous, to say the least, but James quickly put me at ease and answered any questions or concerns I had. Everyone I dealt with that day within the whole process was top notch and professional. I left with a huge smile on my face and eager to start classes. Would DEFINITELY recommend Mike's to anyone in the market."

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    Tammy Dickinson - Hope Valley, RI
  • "Initial reaction to the dealership, was wow. Just the history alone of the building is very cool. And thats just on the outside. Once you walk you'll be welcomed like a friend they havent seen for sometime. This HD was my first motorcycle, and Don Pavelka from sales walked me through the entire process. He was very patient and very informative. He worked with me in choosing the right bike, and afterwards helped me with finalizing the paperworks. Ive been to other dealerships and lets just say Mike's Famous blew them out of the water. They've set a new standard in customer care. Definitely worth the hour+ drive. And I even got a free shirt!"

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    Aaron Bianzon - Windsor, CT
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    Brent Politowicz
  • "Relaxed atmosphere, knowledgeable friendly staff"

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    Scott Waddleton - voluntown, CT
  • "I felt very comfortable with the sales person (James) and he made me feel at home and answered my questions with out making me feel like I did not know what I was talking about very down to earth person and very professional i would highly recommend him"

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    David Thibodeau - Terryville, CT
  • "Rich was awesome, respectful. we both laughed; he didn't waste my time and I didn't waste his. I would recommend Mike's to a friend/family. i think it would be great for me to do another review in a year from now, I'm hoping I will be able to say the nice things then that i can today. peace."

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    Smith Andrew - lisbon, CT
  • "Everyone was super friendly and the buying experience was fun! I would definitely recommend and will be back in the future!"

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    Erica Giannelli - Newington, CT
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    Jeff Rapoza - CT
  • "I had a great experience, and will highly recommend Mike's Famous Harley Davidson to anyone looking to buy new, used, or trade for new. Thank you Don for a great experience purchasing my first Harley!!"

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    Lynn Metcalf - Torrington, CT
  • "Don was great. Honest and helpful with everything. I appreciate yall for helping me get started with my first bike! Thank you"

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    Nick Myers - Norwich, CT
  • "My first time experience purchasing a bike at Mikes famous was GREAT. Traded my two wheel for a freewheeler, and the transaction was smooth, fast and efficient. I was riding the same day. Nick, Jason and everyone at Mike's were very professional and made me feel welcome. THANKS AGAIN."

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    Barbara Jello - Bozrah, CT
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    David Doran - Vernon, CT
  • "Alonzo made my experience enjoyable it all started with me taking your bike safety classes and it did not take long for me to decide to purchase a bike from Mike Famous. thank you all for your great service"

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    rafael feliciano - Hartford, CT
  • "My experience at Mike's was exceptional. The sales person took the time to go out on the road with me to test the bike, and answered all my questions (even the dumb ones). As an inexperienced rider, this made me feel comfortable with the whole dealer experience."

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    Anonymous - Durham, CT
  • "My husband and I walked in to Mike's Famous Harley Davison to check out some bikes and we were met by some amazing people. I found all the employees to be extremely friendly and knowledgeable. Our sales man James was not your typical sales man trying to sell us the most expensive bike. We feel as if he really listened to our needs and wants and was able to direct us to a trike for me. I have been riding for years (on 2 wheels) never tried 3. He took the time to show me all there is to know about the trike, which I truly appreciate. We did purchase the 2020 Tri-glide and I love it.

    We plan on going back soon, so my husband so he can find a new bike for himself. As I have been told James is researching the best options for him already, as he is really tall. NOW THAT'S CUSTOMER SERVICE AT IT'S FINEST... WAY TO GO JAMES!!!

    Thank you, to all the folks at Mike's Famous Harley Davison. You are all amazing.

    Your friend for life,
    Melissa Miller"

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    Melissa Miller - Salem, CT
  • "Great experience with every department every one was down to earth and made us feel comfortable"

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    Anonymous - CT
  • "From James our sales person "dream maker" to Mike the owner and everyone in between that we met or worked with they treated us like family. Very professional, but no pressure or tradition sales ploys etc. But made the whole process of purchasing our very first Harley exciting and fun. Highly recommend Mike's famous for anyone that is in the market for a bike, parts etc. truly the best experience we could have had. I am truly a "customer for Life"!"

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    Richard Poinatale - Terryville, CT
  • "Great buying experience huge inventory. Great people to deal with. Sales,apparel, parts counter super people to deal with. Great experience with Mike’s Famous highly recommend"

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    Robert Johnson - Higganum, CT
  • "James was awesome. Super knowledgeable about anything me and my buddy asked him as we both bought bikes from him. Would totally recommend seeing James for your next bike."

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    Matt Krompier - NJ
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