What Our Customers Are Saying

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  • "Today I left my credit card in the machine at Mike’s Famous after buying parts. Mike found the card and Cait locked it up and gave me a call. I was already about 3/4 of the way home and the weekend would have been bad without my card. It’s great to have folks with a good moral compass these days like Cait and Mike.
    I would like to say : Thanks Mike and Thanks Cait for looking out for me!
    T.C."

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    Anthony Cibarich - Ledyard, CT
  • "Doug “Monroe” helped me find my perfect bike. We decided on a sportster. He was very knowledgeable in every aspect of motorcycles to ride type and comfort to making sure the bike wasn’t too powerful and would be enjoyable for me. I did not feel pressured to purchase a motorcycle. We looked around and left. I came back later that day and bought my beautiful 2018 sportster 1200. I know where I will be going to for my husbands bike and I know who I will be talking to."

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    Meagan Sikorsky - CT
  • "Returning customers 3 months later to purchase second HD. Will Roy was are salesman again. Excellent customer service again with no pressure or stress. We will return regularly for all of our HD needs."

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    Maria V - Montville, CT
  • "I only have one bike and thus I’m very guarded about letting someone else work on it. I needed work done that was outside my skills set, and tools chest, so I sought help from the people at Mike’s. Best decision I’ve made in years. In every aspect Mike’s exceeded my hopes and expectations, and put my fears to rest. Brendan and Todd were both incredibly knowledgeable, patient, and personable. They listened to my concerns and answered every question in such a way that left me feeling at ease each step of the way. Scheduling appointments, going over options, and keeping communications open were all done at a level of professionalism not often found these days. My bike is running flawlessly and I’m set for my next moto-camping adventure. Can’t thank the technician(s) who worked on my bike enough. People often complain about the costs of dealership service. I can honestly say that it was money well spent. The saying goes “you get what you paid for”. At Mike’s you get that and more. Mike’s has earned my trust and I would recommend them to anyone who rides. A huge thank you to everyone at Mike’s!! Time to rip!"

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    Dave Borkowski - Madison, CT
  • "It was our first time visiting Mike’s Famous HD. The dealership in a former Coca-cola dealership is so cool! That in and of itself was a great experience but working with Will our salesman bumped it up even more. He was knowledgeable, professional and friendly. No pressure at all! This is the place to go to purchase your first or next Harley!"

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    Gary McGhee - Oakdale, CT
  • "Alonzo made the whole process simple and fun. First time rider and he took the time to answer all the questions I had."

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    Aaron Anderson - Groton, CT
  • "Ron ,was the best I give him 10 stars"

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    James Bardascini - Schenectady, NY
  • "I went in to trade my bike for something that better fit my riding style. I talked to Will who was awesome to deal with. Really cool dude, not pushy, and genuinely wanted to make sure I got a bike with everything I was looking for. He also made sure I understood the new bike's features, maintenance plan, etc before riding away. I got a great trade value for my old bike, and rode away with what so far seems to be the best choice of motorcycle I've ever made. The rest of the staff were very friendly and personable as well, willing to help with anything else I might have needed. Thank you guys for a great experience!"

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    Alex Tufts - Gales Ferry, CT
  • "Zo did an amazing job finding me the right bike to buy."

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    Charles Robinson
  • "Mike’s is the best place to buy a bike. Amazing atmosphere, they work with you financially, and they get you on the bike you want same day! Wouldn’t go anywhere else, Mike’s is the only place I’ll buy!"

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    William Miessau - Guilford, CT
  • "Will was very friendly and answered all my questions to the best if his knowledge and was very helpful and was extremely patient. In the future if I am looking to purchase another bike he will be the person I look to, to do so. I appreciate his time patience and professionalism when it comes to customers."

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    Anonymous - Bristol, CT
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    Blake Porter
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    Jordan Andrade
  • "Returning customers
    Worked with Ron he was friendly curtious and responsive. He even bought us and angel bell out of his own pocket to go on the new bike.
    Very classy and appreciated!"

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    Paul Tremblay - Plainfield, CT
  • "Working with Ron was a absolute pleasure, he is a real straight shooter and is a honest guy, I have found my one and only Harley sales rep. He truly cares about your needs/want and not just trying to sell. 10/10 would recommend him to my family/friends."

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    Shawn Moore - Westerly, RI
  • "This is my 2nd bike from Mikes"

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    Richard Osterberg, Jr - Riverhead, NY
  • "Will was fantastic and the rest of the dealership was as well!! They make you feel like family!!"

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    Christopher Belmonte
  • "The world is changing, and motorcycle dealerships are becoming more corporate and less unique. Large dealer groups frequently gobble up small dealerships and become monolithic and impersonal. I found this at other Harley-Davidson stores as I began shopping for my latest motorcycle. I traveled to Mike's because their location in a former bottling plant intrigued me, but I returned because the experience was positive, even enjoyable. I started with the standard internet wrangler Amy, whose sense of humor and forthright answers to my questions were refreshing. When I went in person, I was helped by knowledgeable "Dream Maker" Will Roy, who didn't pressure me as I looked at multiple motorcycles, asked many questions, and ultimately passed on the bike that brought me into the dealership. I selected a bike that I thought may have been too pricey, but Shirl worked through the numbers and gave me options that helped make the purchase possible. She was patient, tolerated my quirks and busting of chops, and didn't release the flying monkeys to cart me away. The owner, Mike, stepped in and helped when I needed assistance, giving me a great history of the historic building and the work that went into converting it from factory to dealership. Will took me on a complete tour to meet Todd in service, Cait in parts, and the friendly folks in motor clothes. A promotion allowed me to fit the bike with the accessories I wanted, and Cait went out of her way to gather part numbers and prices in record time. I enjoyed the process. I had fun! Nobody NEEDS a motorcycle, even if life without one would be bleak. Buying a bike and going to a shop should be fun. A customer should want to hang around (It's a nirvana-A building full of gasoline-fueled rubber-burning machines covered with shiny paint and chrome. They even have a tv, bathroom, and a coffee maker; do you need anything else?)
    I look forward to warmer weather, salt-free roads, and my next visit to Mike's."

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    Jason Henske
  • "This is our second time purchasing at Mike's Famous Harley Davidson. Both experiences have been phenomenal. Ron Allard was our sales rep this time around and made us feel so comfortable and unpressured while giving us so much information. He stayed with us through the whole process and was so cordial and the best host. This was also the second time we got to personally meet Mike. I highly reccomend Mike's Famous to anyone toying with the purchase of a motorcycle. The facility is incredible and so organized! Can't wait to #RidewithRon this summer!"

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    Keith & Urania Perry - CT
  • "Bought my second bike here. Absolutely great experience all the way around. Ron my salesman was absolutely top notch. Was nothing but helpful and thorough with the whole process. Highly recommend wouldn’t go anywhere else"

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    Mason Rek - Prospect, CT
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