What Our Customers Are Saying

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  • "The world is changing, and motorcycle dealerships are becoming more corporate and less unique. Large dealer groups frequently gobble up small dealerships and become monolithic and impersonal. I found this at other Harley-Davidson stores as I began shopping for my latest motorcycle. I traveled to Mike's because their location in a former bottling plant intrigued me, but I returned because the experience was positive, even enjoyable. I started with the standard internet wrangler Amy, whose sense of humor and forthright answers to my questions were refreshing. When I went in person, I was helped by knowledgeable "Dream Maker" Will Roy, who didn't pressure me as I looked at multiple motorcycles, asked many questions, and ultimately passed on the bike that brought me into the dealership. I selected a bike that I thought may have been too pricey, but Shirl worked through the numbers and gave me options that helped make the purchase possible. She was patient, tolerated my quirks and busting of chops, and didn't release the flying monkeys to cart me away. The owner, Mike, stepped in and helped when I needed assistance, giving me a great history of the historic building and the work that went into converting it from factory to dealership. Will took me on a complete tour to meet Todd in service, Cait in parts, and the friendly folks in motor clothes. A promotion allowed me to fit the bike with the accessories I wanted, and Cait went out of her way to gather part numbers and prices in record time. I enjoyed the process. I had fun! Nobody NEEDS a motorcycle, even if life without one would be bleak. Buying a bike and going to a shop should be fun. A customer should want to hang around (It's a nirvana-A building full of gasoline-fueled rubber-burning machines covered with shiny paint and chrome. They even have a tv, bathroom, and a coffee maker; do you need anything else?)
    I look forward to warmer weather, salt-free roads, and my next visit to Mike's."

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    Jason Henske
  • "This is our second time purchasing at Mike's Famous Harley Davidson. Both experiences have been phenomenal. Ron Allard was our sales rep this time around and made us feel so comfortable and unpressured while giving us so much information. He stayed with us through the whole process and was so cordial and the best host. This was also the second time we got to personally meet Mike. I highly reccomend Mike's Famous to anyone toying with the purchase of a motorcycle. The facility is incredible and so organized! Can't wait to #RidewithRon this summer!"

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    Keith & Urania Perry - CT
  • "Bought my second bike here. Absolutely great experience all the way around. Ron my salesman was absolutely top notch. Was nothing but helpful and thorough with the whole process. Highly recommend wouldn’t go anywhere else"

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    Mason Rek - Prospect, CT
  • "Rich and Amy thank you for your years-long patience. You guys rock. Rich, working with you was fantastic!"

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    Don Wienke
  • "This was my second bike purchased at Mike’s, and as before, everything was great! From the dream maker to parts, and service,l couldn’t be happier. The master tech who installed the stage four kit on my Ultra is awesome! He wouldn’t let my bike out the door until it was perfect! I highly recommend Mike’s to all!"

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    Chris Hendrickson - Hamden, CT
  • "Through friends that ride with my husband."

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    Lori Peck - Meriden, CT
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    Joey Lallier - Newington, CT
  • "Buying anything these days can be stressful but the entire staff at MikesFamous did a great job. My sales guys, Will and Ron, were top notch and I highly recommend and appreciate them for their work. Thanks!"

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    James Adams - LISBON, CT
  • "Will was my salesman and he was awesome. Very personable, straightforward and just a really nice guy. He made the transaction smooth and comfortable, and the experience overall, really good. Will is definitely the guy to see! :)"

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    Lori Lowe - Wallingford, CT
  • "Bought previous bike here"

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    Keith Nersesian - Selden, NY
  • "My name is Jeff.when I purchased my bike on 09/28/2022, I dealt with a gentleman by the name of Will. The team at Mike’s famous Harley Davison was absolutely fantastic and helping me choose the bike I needed and all of their expertise. I would much recommend for anybody to go to Mike’s Harley Davidson."

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    Anonymous - Weathersfield, CT
  • "Will helped me out with orientation and purchasing the perfect bike for me! I am so happy with the level of service received and I would recommend Mike's Famous to anyone looking to ride a motorcycle"

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    Lexalee Rodriguez - CT
  • "I loved working with Will Roy he was awesome he took care of me even after my three attempts at passing my class in Mike’s Famous classes To pass my skills test… Will Rory was wonderful world purchasing my very first Harley Davidson XOXO I would love and cherish you guys always!"

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    Debbie Tichenor - Colchester, CT
  • "I've purchased 3 bikes from Mike's and I've always been treated well in every department. Alonzo took care of me when I purchased my Street Glide and now my Softail Deluxe. Alonzo is a good guy and he was on point. Thanks Mike's!"

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    Douglas Arpin - Taftville, CT
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    Anonymous - Killingly, CT
  • "I looked online for the best price. I drove the distance and the crew at Mike's had me in a beautiful Pan America within no time. Totally satisfied. Told the sales Rep Will I wanted a quick no BS experience and he delivered. They earned my loyalty and I will gladly drive the distance for the level of professionalism I received at Mike's."

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    Kevin Murphy - Cumberland, RI
  • "Great experience, my salesman will was extremely patient and got me a great price along with a great bike. I will definitely return when the time comes."

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    Elijah Cyr - Cranston, RI
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    Mitchell Ritchie
  • "Will was awesome he brought me through the bikes I was interested in and got me out the door the same day! Thanks Will"

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    Evan Haston - Deep River, CT
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    Lee Lovitz
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