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We are committed to adhering to privacy principles and requirements. Because we greatly value the trust you place in us, it is our policy to safeguard all individually identifiable information entrusted to us.

To support our privacy pledge, we have developed this privacy notice to explain to you our practices regarding individually identifiable information.

What information practices does this privacy notice cover?

The privacy notice applies to the practices of Mike's Famous® Harley-Davidson Inc. and its affiliates Mike's Famous® Harley-Davidson, Groton, CT; Mike's Famous® Harley-Davidson, Shop of Smyrna; Mike's Famous® Warehouse Grill; Mike's Famous® Roadside Rest; Mike's Famous® Financial Services LLC; and, Mike's Famous® & KT&D (all of these affiliates are collectively referred to in this privacy policy as "MFHD") with respect to the individually identifiable information we collect about you in connection with offering our products and services.

What information do we collect?

To process your requests for our products, programs, and services, we collect "Individually Identifiable Information" about you. The "Individually Identifiable Information" we collect about you includes your name, address, telephone number, fax number, e-mail address, credit card number and expiration date, password, purchase history, social security number, and information about your interests in and use of various products, programs, and services.

In addition, we may collect credit-related data, such as information you provide on a loan application or other forms (including assets and income, etc.), information about transactions with us or our affiliates and information we receive from consumer reporting agencies.

If you visit us online, we also may collect certain information about your visit, such as the type of browser you are using (e.g. Netscape, Internet Explorer), the type of operating system you are using (e.g. Windows '95 or Mac OS) and the domain name of your Internet service provider (e.g. America Online, Earthlink), what Web sites visitors come from, which pages are visited at our Web site, and information about online activities that are directly linked to them.

How do we use the information we collect about you?

Our goal is to effectively administer your entire relationship with us, our affiliates, and with business entities to whom you authorize us to disclose your customer information.

To this end, we may use the "Individually Identifiable Information" we collect to fulfill your requests for our products, programs, and services and to respond to your inquiries about our offerings.

If you choose to visit us online, we may use the information that we collect to improve the design and content of our Web pages and to enable us to personalize your Internet experience.

We may disclose the "Individually Identifiable Information" we collect to Mike's Famous® and KT&D. Other than as described above, we do not disclose any nonpublic personal information about our customers to anyone, except otherwise permitted by law.

How secure is our customer information?

We maintain appropriate physical, electronic, and procedural safeguards that comply with federal regulations to guard your individually identifiable information. Our employees have access to customer information for authorized business purposes only, and such access is based on the sensitivity of the information and our employees' need to know.

How can you correct inaccuracies in your information?

You can review and correct factual errors in your individually identifiable information that is maintained in our computer systems and that we retrieve in the ordinary course of business. To do so, simply send a written request to Mike's Famous® Harley-Davidson, Inc., Attention: Privacy Manager, 2160 New Castle Ave., New Castle, DE 19720 .

To protect your privacy and security, we will take reasonable steps to verify identity before granting access or making corrections.

How does this privacy notice relate to your online interaction with us?

Most of your online interaction with us will be through our Web pages that are part of the Mike's Famous® Web site. This privacy notice applies to your interaction with us at our MFHD Web pages. It does not apply to your interaction with any nonaffiliated third party to whom we disclose information as permitted by law when you visit their Web sites. In addition, the protection of your information may not be assured when you communicate with us via E-mail as others outside of MFHD may gain access to it without proper authorization.

Does MFHD use cookies online?

MFHD may user standard Web browser features or Internet http headers (known as "cookies") in our Web pages to assist us in improving your Web experience. Cookies, by themselves, do not provide individually identifiable information unless you choose to provide this information by, for example, registering with us. Once you choose to furnish us with individually identifiable information, this information may be linked to the data stored in the cookie.

We use cookies to understand the usage of our Web pages and to improve their content and offerings. We may use cookies to personalize your experience at our pages (e.g. to recognize you by name when you return to our page), save your password in password-protected areas, or enable you to use shopping carts. We also may use cookies to offer you products, programs, or services.

Who else may collect information about you when you interact online with MFHD?

Our Web pages may offer promotions that are sponsored by or co-sponsored with indentified third parties. By virtue of their sponsorship, these third parties may obtain individually identifiable information that visitors voluntarily submit to participate in the activity. We have no control over these third parties' use of information provided to them directly. However, we will indicate when you are leaving our Web pages and moving to a Web page where a third-party sponsor may obtain such information.

What happens when you leave an MFHD Web page to go to other Web pages?

To improve your Web experience, and to offer you products in which you might be interested, we provide links to business alliance companies and other third-party sites. Because MFHD does not control these sites, you are encouraged to review their individual privacy notices.

What happens if I am no longer a customer of MFHD?


If you end your customer relationship with us or become an inactive customer, we will continue to treat the information we have about you consistent with this Privacy Notice.

How do we protect the privacy of children?

We recognize the importance to protecting the privacy of children. For this reason we do not collect or maintain information from children we know are under 13 except where permitted by law.

Who do I contact if I have any questions about this notice or your privacy practices?

If you have any questions or concerns about this privacy notice or our privacy practices, you may contact us by writing to: Mike's Famous® Harley-Davidson, Inc., Attention: Privacy Manager, 2160 New Castle Ave., New Castle, DE 19720 .

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